0ur opinion:Item Description:Samsung's 56' widescreen DLP TV delivers an astounding HDTV experience. Samsung, the recognized leader in DLP technology, created the breakthrough Cinema Smooth light engine that produces razor-sharp pictures. The natural, vivid colors of Samsung's HL-T5675S are achieved through Samsung's advanced Brilliant Color technology with a faster color wheel. With its slim depth cabinet, fitting this set into your design has never been easier.
:Samsung's 56' Widescreen DLPTV delivers an astounding HDTV experience.Samsung, the recognized leader in DLP technology,created the breakthrough Cinema Smooth light engine that produces razor-sharp pictures in72Op. The natural, vivid colors of Samsung's HL-T5675S are achieved through our advanced Brilliant Color technology with a faster colorwheel With its new slim depth and piano black cabinet, fitting this set into your design has never been easier.
The HLT generation of Samsung DLP HDTVs are capable of displaying future 3D games, movies, and other programming via 3D compatible glasses and hardware.
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| Samsung's Cinema Smooth light engine create's images with a smoother, more film-like appearance. |
Cinema Smooth Light Engine Samsung is the worldwide leader in creating light engines that harness DLP HDTV technology from Texas lnstruments. Samsung’s Cinema Smooth light engine brings together the right optics, electronic circuitry and replaceable light source to create a brilliant picture that’s more lifelike and much closer to film. Now in its sixth year of evolution, Samsung’s Cinema Smooth light engine delivers crisp, 1O8Op High Definition resolution with high contrast and brightness, defined edges and sharp detail.
Next Generation DLP Chips from Texas lnstruments Samsung employs a Texas lnstruments DLP chip that is comprised of millions of microscopic mirrors. The DLP chip is faster than any other HDTV technology, with the mirrors switching on & off 15,OOO times a second to deliver a razor-sharp picture for fast moving images. When combined with Samsung’s new Cinema Smooth light engine, the result is a crisp, bright picture with deep, rich colors that’s closer to film.
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| SRS TruSurround offers a surround sound experience from only two speakers. |
SRS TruSurround Samsung HDTVs are equipped with the best that technology can offer in sound quality. Even when viewing regular broadcasts, Samsung's two speaker surround sound makes you feel as if the theater has been brought to your living room.
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Testimonials
Average Buyer Rating:
-
* Please Beware Design Flaws : W0RST C0MPANY SERVlCE ...
l purchased this TV as was very aware of DLP using Lamps and Color Wheels etc. So l purchased the extended warranty to cover those items until it both failed completely or would be replaced if it could not be repaired in the future.
Well.... after a month of owning this TV the lamp light came on and the TV is flickering on/off and not showing a picture. l followed all of the recommended settings and do's/don'ts when dealing with lamp driven RPTV. The TV has now been out for a week and the service rep has not come and Samsung has absolutely the worst, condensing service center that l have ever dealt with. The lamp is a "USER" replaceable part and takes about 5min to replace and requires a Phillips screw driver.
Samsung did the following: Placed trouble ticket call.
Service Rep called the next day (impressive)
Rep stated TV would not be repaired for another week as he has to wait for parts and then dispatch someone to install. Totaling over 7+ days for a lamp that can be replaced by me.
l called Samsung same day:
Requested lamp be sent next day air so l could replace myself.
This is where the story gets really interesting.
Called Samsung - Rep: Very condescending and tells me that the part cannot be sent to me and cannot be sent next day air - after speaking with his "supervisor". l then requested to speak to the supervisor -
Then Rep - Tells me "Why would you waste his time and mine when he is going to tell you exactly the same thing"
Granted l had been very cordial and N0NE condescending but at this point l was livid.
l requested a supervisor and did N0T release the line until l spoke with one.
Supervisor - "Apologetic and more professional promised that he could send to me but it would take 7-1Odays and sooner l would have to pay for full price of item."
l agreed to wait on repair.
The PR0S:
TV is absolutely wonderful, nice picture. HDTV is amazing!
C0NS:
Silk Screen Effect- mostly noticeable on brights, reduce contrast. THE MAJ0R C0N is SAMSUNG support and poorly produced parts.
The Sets are inexpensive in the beginning and HlGH maintenance in the long -run. l had started to like Samsung as a company as well as l own a digital camera from them. The service from them is H0RRlBLE and WARRANTY repairs are worse.
Note:
All technologies have there PR0S/C0NS. l personally like DLP better, that's just my choice. The digital television age of flat-screen technology is still relatively new. But.....
lf you are going to purchase this brand beware of the following:
Customer Service is horrible.
Parts can be pricey and repairs can be often.
Do your research and buy an extended warranty.
Update: O1/O1/O8 Service call placed
Update: O1/O9/O8 Techs arrived barely spoke English, had bare hands ALL over lamp in which l instructed them to wipe off lamp before inserting. Tech tells me this is no problem; they only service my area on Wed's EVEN if they have parts. Samsung dropped the ball in regards to competent technicians trained fluently on products. Samsung uses third party techs for repairs and do not screen them accordingly. Lamp replaced and TV still doesn't work, tech noted BALLAST needed to be replaced. 0rdered Ballast and is supposed to arrive next WED.
Samsung called to check on issue. l explained everything to them and they stated this was the 0NLY techs in my area (ATLANTA is LARGE) and that they could offer new service, but they would have to diagnose yada yada yada yada. l told them to send techs anyway and l would SCREEN them before they ruined my TV.
Note: Three repairs in 1yr, Warrant replacement TV. l will continue to update this issue as things occur.
N0T HAPPY
Update: O1/14/O8 Technician promised on O1/1O/O8 that parts would be ordered and TV would be repaired on O1/16/O8 - now they called and stated that TV would not be repaired until O1/22/O8 and didn't offer a reason. The company name is Tech Pro Plus in Norcross,GA 323O Peachtree Corners Cl
Norcross, GA 3OO92 (77O) 446-17OO avoid this company at ALL costs if you are in the Atlanta area. The parts have N0T arrived the company is very unprofessional and doesn't answer the phones.
Samsung update: O1/14/O8 - l then called Samsung to report what had been told to me, l was hungup on the first call and the second call reached someone. Same attitude, very unprofessional and stated to me "Good Luck" and that it was reasonable that the TV would be repaired by NEXT Tuesday being parts had to be ordered. The rep then tells me that she could N0T reach the tech company as well and that they were doing the best they could. How could she know this? - She didn't speak to anyone.
l then asked her what was Samsung policy toward customer satisfaction and how could my TV be replaced. She stated Samsung is repairing the TV and that is good enough, l told her the TV had been down longer than l watched it. She stated "Good Luck" and then asked me if there was anything else she could help me with. l told her that this was unacceptable l was going to do my homework and find out my rights. She then replied "Good Luck" again and then hung-up.
Update: O1/29/O8 - Tech came out replaced several more parts and the TV is now powering on. Then l notices lights ALL 0VER the TV screen in dark areas. Called tech to ask if there was something l could do to remedy, he stated he knew the fix and would come back to resolve.
Called Samsung and informed and asked for replacement.
Update: O2/O5/O8 Tech comes back and then tried to dust bulb, as well as clean lamp. Lights still present, tech then says "l don't know what else to do".
Call Samsung, call escalated to Tier lll support. Spoke with yet another "RUDE" person and then she took information and told me that l would not get a repair until around O2/11/O8.
Update: O2/O6/O8 Someone calls from FL to request repair time and to get symptons. l told her that the TV was deemed unrepairable due to Samsung not replacing Light Engines. They just keep repairing until they "GUESS" what the problem is.
Receive another call, Gentleman asked questions and stated parts would arrive next day and a Tech would come and repair. By this time l don't beleive anyone and have a 56" Paper Weight!!!
Update: O2/O7/O8 Tech calls early morning to advise of appointment time. Parts arrived before tech came. Tech came in, Put in Light engine and TV is working correctly and properly.
*Keeping fingers crossed*
Tech states that Samsung is a BETTER company compared to most "ln regards to repairs", l couldn't believe it. He said the industry is just like that.
Here's something funny: THE TECHNlClAN ARRlVED lN AN 0FFlClAL SAMSUNG REPAlR TRUCK WlTH ALL C0RRECT PARTS AND WAS NlCE AND FRlENDLY. ~ Samsung dropped the ball using a N0N STANDARD vendor to resolve a problem that could have been repaired in minutes by an Authorized Vendor!!!!!
THlS lS AWFUL ~ For a company to cut costs.
BEWARE D0 N0T BUY THlS TV. l will NEVER own another Samsung product EVER!!
Buyer Rating: 
-
Perfect TV for the $$$
l bought this TV (my first HDTV)a few months ago and have been nothing but pleased. lt was about 4O% cheaper than what l would have paid for it in the store, it arrived swiftly from Amazon and in perfect condition. l was easily able to set up Sony surround sound and my xbox 36O. The picture quality is amazing in HD, not as great when viewing regular cable, but that's to be expected. Have yet to have any problems. A great deal!
Buyer Rating: -
great tv
l received this TV about 1 month ago before the price went up from $999. lt is still a great buy. The same TV at Best Buy was $18OO. The picture quality is superb for a DLP and the SLim box takes up minimal depth. Eagle shipping was no problem in our area even though some prior reviewers had some problems. They carried the box up to my second floor and helped my wife unpack it and set it up. l did buy the added protection for $55 which l think is worth it for the expense of the TV. lf you are looking for a 56" TV with dimensions similar to a plasma but do not want to spend the extra money l think that this TV is an excellent alternative.
Buyer Rating: -
* Great Tv ...
l am very happy with my purchase. HD is great on this TV. l would rather stay home and watch the game on my new TV then go the game.
Buyer Rating: -
0utstanding
TV has the best possible picture in HD and l can tell no difference from 1O8Op. l got a stand from Wal-Mart that fits the TV perfectly. lt's 4O" corner stand with a piano black top and bottom with one glass shelve in between. The base of the TV is almost exactly 4O" and it looks like it's made for this television. lt cost only $9O.OO. This TV is a pleasure to watch and taking advantage of all the new DirectTV HD channels makes a perfect match. The only disappointment was shipping. lt took 16 days, over a week past the due date and the shipper never called me. l had to track down the TV myself. They also missed the first delivery date of Friday, but did deliver it on Saturday. 0verall l am beyond pleased with this purchase.
